Payments are being issued by the District as of Thursday evening, and recipients should begin seeing them in their bank accounts 24 to 48 hours later.
Following a recent cyberattack that disrupted the payment flow, residents of D.C. who receive weekly Paid Family Leave benefits will see money arrive in their bank accounts within the next couple of days.
For some services relating to unemployment benefits, Maryland, Virginia, and D.C. use the same software provider. The Tennessee Department of Labor and Workforce Development was notified by Geographic Solutions, Inc. last week about “identified anomalous activity” on its network.
The city’s Paid Family Leave program and the Virtual One-Stop benefits portal were both impacted by the GSI service interruption, according to the D.C. Department of Employment Services.
Unique Morris-Hughes, director of DOES, stated at a news conference on Thursday that the Office of Chief Technology Officer was working to restart payment processing as soon as possible.
Morris-Hughes said, “OCTO has provided tremendous support in making sure we have everything we need to resolve this issue, which is really a vendor issue.
The D.C. Department of Employment Services stated in a news release that it is a widespread problem affecting more than 30 state workforce agencies across the nation.
“The District is among the first two states that will issue payments, and that’s thanks to the work of the team at the Department of Employment Services and the support of OCTO,” said Morris-Hughes. “District residents and Paid Family Leave claimants will be proud to know that,” she added.
Payments are being issued by the District as of Thursday evening, and recipients should begin seeing them in their bank accounts 24 to 48 hours later.
According to Morris-Hughes, recipients will only see one payment for two weeks, but their Virtual One-Stop portal will show both the weeks and the amounts of each payment.
Benefits from unemployment insurance are unaffected in D.C.
According to the Maryland Department of Labor, GSI is not used to handle unemployment insurance administration. It acknowledged that GSI is its Maryland Workforce Exchange vendor and advised those who must upload their re-employment activities to do so while the system is down by keeping private records that can be entered online once it is operational again.
The business participates in Virginia’s Workforce Connection. A spokesperson for the Virginia Employment Commission announced on Wednesday that the website had been fixed. The National Labor Exchange website or the Career and Workforce’s Labor Market Information website were recommended to job seekers during the outage.
No data breach occurred, and no user personal information was compromised, GSI informed DOES.
